Privacy Policy

1. Who We Are

This website is operated for Zhengzhou Hadof Food Machinery Co., Ltd., a food-processing machinery and production-line solution provider based at Xuchang Road, Shangjie District, Zhengzhou City, China. In this policy, “HADOF,” “we,” “us” and “our” refer to that business.

2. Information We Collect

Information you provide

• Contact details such as your name, email address, optional WhatsApp number, company and optional phone number.
• Project details such as raw material, required capacity, target finished product, purchase scope, project stage, workshop size, voltage, packaging preference, budget range, expected purchase time and special requirements.
• Files you choose to attach, such as a workshop layout, product photograph, PDF, DWG or DXF file.
• Messages you send through email, WhatsApp, telephone or the website chat service.

Information collected automatically

• Basic technical and usage data such as requested pages, timestamps, browser or device information, referring pages and website interaction events.
• A country code derived from trusted Cloudflare network headers when available. The proposal email may include an anonymized IP address; the full address is not intentionally included in the form email.
• Advertising attribution values present in the URL, including GCLID, GBRAID, WBRAID and UTM parameters, together with the first landing page and conversion page.

3. How We Use Information

We use information for purposes connected with your request and our website operations, including to:

• receive, link and respond to the two stages of a project inquiry;
• understand the requested process, equipment, capacity and factory conditions;
• prepare preliminary technical discussions, quotations or follow-up questions;
• provide customer service and communicate through the contact channel you provide;
• measure website and advertising performance, prevent duplicate submissions, diagnose errors and protect the website from spam or misuse;
• maintain business records and respond to applicable legal or regulatory obligations.

Where consent is required for a specific activity, you may withdraw it for future processing by contacting us. Withdrawal does not change processing already completed for your inquiry.

4. Cookies, Local Storage and Tracking

WordPress, security, caching, analytics, tag-management and chat services may use cookies or similar browser storage. The proposal form uses session storage to remember the first landing page during your visit and sends attribution values only when they are present.

The site loads a Google Tag Manager container and places website events such as page views, contact clicks and successful form stages in its data layer. Depending on the container configuration, those events may be passed to measurement tools. The site also provides an embedded chat service that may process device and conversation information when loaded or used. These external services may set their own cookies according to their configurations and policies.

You can control cookies through your browser settings. Blocking some storage may affect login, chat, attribution or other website functions.

5. Sharing and International Transfers

We do not sell personal information. We may share information only as reasonably needed with:

• HADOF personnel and service partners involved in reviewing, engineering, quoting or supporting your project;
• website hosting, security, content delivery, email, CRM, analytics, advertising measurement and chat providers;
• professional advisers, authorities or other parties when reasonably necessary to protect rights, prevent misuse or comply with applicable requirements;
• a successor or relevant party in connection with a business reorganization or transfer, subject to appropriate handling of the information.

Because HADOF works with international customers and technology providers, information may be processed in countries other than your own. Data-protection rules may differ between locations.

6. Retention and Security

We retain information for as long as reasonably needed to handle the inquiry, maintain project and business records, resolve disputes, secure the website and meet applicable obligations. Retention periods vary by the type of record, project status and system used.

We use administrative and technical safeguards intended to reduce unauthorized access, alteration, loss or misuse. No internet transmission or storage system can be guaranteed completely secure, so please avoid sending unnecessary sensitive personal information.

7. Your Choices and Rights

Depending on the laws that apply to you, you may be able to request access to, correction of or deletion of personal information; object to or restrict certain processing; withdraw consent; or ask for information about how your data is handled.

To make a request, email us using the address below. We may need reasonable information to verify the request and locate the relevant inquiry. Some information may need to be retained where permitted or required.

8. Other Important Information

Third-party links

The website may link to third-party websites or communication platforms. Their privacy practices are controlled by those parties, not this policy.

Children

This B2B website is intended for business and professional users and is not directed to children. Please contact us if you believe a child has provided personal information through the site.

Policy updates

We may update this policy to reflect changes in the website, our processes or applicable requirements. The effective date shown above identifies the current version.